I need my order urgently. Can I get faster shipping? During checkout, you will be offered one or more shipping options. These options affect ONLY the transit time of the order. For orders involving only parts or kits, it typically takes 2-4 business days to assemble your order before shipping. For orders of completed missiles (arrows or bolts) it can take up to 14 business days to construct your order depending upon how many orders are ahead of you. Thus, if you order two dozen completed arrows, and you select 2 day shipping at checkout, you can expect that your order may not arrive for another 16 days. Given the vast number of combinations of colors, blunts, APDs, names and tape types, we cannot possibly process custom missiles any faster.
If you have an urgent need for your custom order, please call or email us BEFORE PLACING YOUR ORDER! We may be able to accommodate you, but a 50% rush charge may apply. We cannot determine that until we speak to you about your need and our current load.
How long will it take to get my custom target arrows? It depends. Every custom order is unique and may require more or less time to obtain the materials. Your best bet is to call me to discuss the specifics. From there, I should be able to provide a ship date for your order.
Don't you have stock combat arrows? The various Kingdom rules change so frequently that it wouldn't be a good idea to stock a "standard" arrow. It would be our luck to have a few hundred in stock just in time for the rules to change.
Why can't I order Baldar Blunts
or Fat Head/Fathead Blunts (CUBB) or Fathead-2 blunts
anymore? The Baldar Blunt and Fat Head Blunts have been replaced
by the new and advanced Star Blunt. The Star Blunt represents a leap
forward in safety and ballistic performance over the previous ones.
Is NorthStar Archery affiliated with any other company? No. NorthStar Archery is a small, woman-owned enterprice, wholly owned and operated by Linda Archer (Sir Erika Bjornsdottir) and her husband Todd Johnson (Ld Galus Attalus Maximus). All products are manufactured exclusively by ourselves and our chosen industrial vendors. We do not pay royalties or licensing fees to any third party.
Why don't you carry golf tube arrow parts? We get very little call for them and they are not in use in our Kingdom. If you must shoot golf tube arrows, please contact a dealer in your area who is more familiar with the construction specs for this missile.
How long should it take me to assemble my arrow/bolt kit? Depending on your handiness with tools and the level of distrction that you are dealing with, it should take about three hours to complete the kit. Glue drying times should be observed however and the missiles should not be fired until the glue has been allowed to cure overnight.
How do you handle returns? Custom arrows and bolts cannot be returned as they were
built to your specifications. Other products may be returned for reasons
of manufacturing defects or order accuracy within 30 days. Returns for
reasons of defect or accuracy will be replaced with the appropriate
product. Requests for a full refund will ONLY be honored if the item is
returned in flawless, unused condition with its original packaging intact
and is resellable by NorthStar. Under no circumstances are shipping
costs refundable.
How do I know whether your products are legal in my Kingdom? Contact your local group marshal. They should have the information you need.
Will NorthStar Archery be at Pennsic War? Unfortunately no. Pennsic is logistically too difficult for us to attend due to our "day jobs." We will however, be at Gulf War in Mississippi.
Can you help me get products approved by my Kingdom's marshallate? Not really. The process of getting new equipment approved can be a long drawn out and highly political process. It is neither straightforward, nor is it guaranteed. We have found after decades of fighting the good fight, it is best for uss to simply produce the safest and highest quality product possible, provide accurate and timely information to the various Kindom Marshals, and then leave approvals up to the marshals.
What is the maximum draw for combat bows and crossbows? It can vary from Kingdom to Kingdom, but generally speaking a combat longbow may not exceed 35 lb. draw, whereas a crossbow is limited to 600 in/lbs.
How do I get involved in
the SCA or EMP activities? The SCA & EMP likely have a local
chapter in your area. Simply visit http://sca.org/geography/ or http://empiremp.org/ to find a group near you.
I have an old bow that belonged to my Grandfather. Can you help me determine if it is still safe to use? Sure, shoot us some photos and call to discuss. We'll walk you through checking out its integrity.
|